Clinical

Charging Protocol - July 2024

​Admit for surgery/Investigation Protocol - March 2024

Admit protocol for Dogs Friends - October 2024

​Induce Vomiting Protocol - February 2024

Temporary Weston ops protocol - June 2024

Dental Protocols for Operating Branches - 2024

SVEC Transfer SOP - 2024

Price list SVEC OOH Service - February 2024

OOH prompt for Staff​

VPIS Flow Chart - October 2024

FREE Puppy & Kitten nurse clinics - December 2024

Wellness Screening Protocol - December 2024

Cloth colour SOP - February 2025

CPC Manual Handling Policy for Large Dogs - November 2025

Booking Vet/Nurse appointments - Flow chart - July 2025

Rabbit Haemorrhagic Disease Virus Communications FOR OWNERS - December 2025

Rabbit Haemorrhagic Disease Virus Communications FOR VETS - December 2025

Non-Clinical

CPD Protocol - March 2024

Flea & Worm Authorisation Protocol - May 2024

Google Images Protocol - December 2023

Lapsed Vaccination Protocol - May 2024

Sickness & Absence Protocol - May 2024

​OTC (Order to Cash) Debt Management Policy - June 2024

Dog Warden - July 2024

Refer-a-Friend Scheme T&C's - Oct 23

HIVE Operating Guide - 2024

OV66 Guide - 2024

CPC- ​ Update on Manual Handling Policy for Large Dogs - Dec 2024

Safe Handling of Chemicals poster - April 2024

Weston Banking - LOOMIS - Jul 2025

Tumble Dryer contact - Jul 2025

Insurance:

Branch Protocol For Insurance Claim + Percentage Excess Guide - July 2024

Insurance Protocols - 31.07.2025

Insurance Claim Details Form Guide - July 2024